Your Privacy Matters at 7e7bd

When you register for and use the 7e7bd platform, we collect a range of personal and technical data necessary to deliver our services, verify your identity, process transactions, and maintain the security of your account. The categories of information we collect are as follows:

Registration & Identity Data

When you create a 7e7bd account, we collect the information you provide during the registration process, including:

• Your full legal name as it appears on your government-issued identity document.
• Date of birth (used to verify that you meet the 18+ age requirement).
• Mobile phone number registered in Bangladesh, used for account verification and security notifications.
• A username of your choosing and the hashed form of your chosen password (we never store passwords in plain text).
• Email address, where provided, for account communications and recovery purposes.

Identity Verification (KYC) Documents

To comply with our Know Your Customer (KYC) obligations, we may request and retain copies of the following documents at the withdrawal verification stage:

• National Identity Card (NID), passport, or birth certificate.
• Proof of address (such as a utility bill or bank statement dated within the last three months).
• Proof of payment method (such as a screenshot of the bKash, Nagad, or Rocket account registered in your name).

Financial Transaction Data

We record details of all deposits and withdrawals processed through your 7e7bd account, including transaction amounts in Bangladeshi Taka (BDT), payment method identifiers (mobile wallet or bank account numbers, partially masked), transaction timestamps, and transaction reference IDs assigned by the payment processor. We do not store full payment card numbers or mobile banking PINs.

Gameplay & Betting Activity

We maintain a complete record of your gaming activity on the 7e7bd platform, including game sessions, bet amounts, outcomes, bonus activations, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

Device & Technical Data

When you access 7e7bd, our servers automatically collect certain technical information from your device and browser, including:

• IP address and approximate geographic location derived from it.
• Browser type, version, and operating system.
• Device type (mobile, tablet, desktop) and screen resolution.
• Referring URL and pages visited within the 7e7bd site.
• Session duration and navigation patterns.

This technical data is used for security monitoring, fraud prevention, platform optimisation, and improving the user experience for players accessing 7e7bd from locations across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

7e7bd processes your personal data only for legitimate, defined purposes directly related to the delivery of our gaming platform and associated services. We do not use your data for any purpose that is incompatible with the purposes for which it was originally collected. The specific purposes for which we use your data are:

Marketing Communications

7e7bd will only contact you with promotional offers, bonus notifications, and platform news if you have explicitly opted in to receive such communications during registration or through your account settings. You may withdraw your consent and opt out of marketing messages at any time by updating your notification preferences in your account settings or by contacting [email protected]. Opting out of marketing does not affect the delivery of essential account-related communications such as deposit confirmations, withdrawal notifications, and security alerts.

Automated Decision-Making

7e7bd uses automated systems to assist with fraud detection, responsible gaming risk assessment, and bonus eligibility checks. Where an automated process results in a decision that materially affects your account (such as a temporary hold on a withdrawal pending review), you have the right to request a manual review by a member of the 7e7bd team. Please contact [email protected] to initiate such a review.

Every instance of personal data processing carried out by 7e7bd is grounded in at least one of the following recognised legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to when creating your 7e7bd account — including account management, transaction processing, and customer support.
• Legal Obligation: Processing required for 7e7bd to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) rules, Know Your Customer (KYC) obligations, and age verification mandates.
• Legitimate Interests: Processing carried out in pursuit of 7e7bd's legitimate business interests, including fraud prevention, platform security, responsible gaming oversight, and service improvement — provided such interests are not overridden by your fundamental privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily used for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7e7bd does not sell, rent, or otherwise commercially transfer your personal data to third parties. However, in order to deliver our full range of services, we share certain data with a carefully selected set of trusted service providers and partners. All third-party data processors engaged by 7e7bd are contractually required to handle your data with the same level of care and confidentiality that 7e7bd itself applies.

Categories of Third-Party Recipients

• Payment Processors: To facilitate deposits and withdrawals, necessary transaction data is shared with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers receive only the transaction data required to complete the payment — they do not receive your full gaming history or KYC documents.
• Game Content Providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and account identifiers in order to deliver their game content through the 7e7bd platform. These identifiers are pseudonymous and do not include your full identity details.
• Identity Verification Services: Where third-party KYC verification tools are used to assist with document checks, relevant identity documents and data points are shared with those providers under strict confidentiality agreements.
• Analytics Providers: Aggregated, anonymised platform usage data may be shared with analytics service providers to help us understand user behaviour and improve the 7e7bd experience. No personally identifiable information is shared for analytics purposes.
• Regulatory and Law Enforcement Authorities: 7e7bd will disclose personal data to competent authorities when required to do so by law, court order, or lawful regulatory request. We will notify you of such disclosures where we are legally permitted to do so.

International Data Transfers

Some of 7e7bd's third-party service providers operate server infrastructure outside of Bangladesh. Where personal data is transferred internationally, 7e7bd ensures that appropriate safeguards are in place — such as standard contractual clauses or equivalent transfer mechanisms — to protect the security and confidentiality of your information throughout its journey.

7e7bd uses cookies and similar browser-based technologies to deliver a functional, secure, and personalised experience on the platform. A cookie is a small text file placed on your device by our web server when you visit the site. Cookies do not contain executable code and cannot be used to access other files on your device.

Types of Cookies We Use

Managing Cookies

You can manage or delete cookies at any time through your browser's settings menu. Most modern browsers allow you to block all cookies, block third-party cookies only, or receive a notification before a cookie is placed. Please note that disabling essential cookies will prevent you from logging in and using the 7e7bd platform. Disabling functional or analytics cookies will not prevent you from accessing the site but may affect your personalised experience.

No Third-Party Advertising Cookies

7e7bd does not use advertising cookies or allow third-party ad networks to place tracking cookies on the platform. You will not be retargeted with 7e7bd advertisements on other websites based on your browsing activity on this platform.

7e7bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve any outstanding disputes or enforce our agreements. The following retention periods apply as a general guide:

• Active account data (name, contact details, account preferences): Retained for the duration of your active account relationship with 7e7bd.
• KYC and identity verification documents: Retained for a minimum of five years from the date of submission, in line with standard AML record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction to satisfy financial record-keeping requirements.
• Gameplay and betting history: Retained for a minimum of three years from the date of each session to support responsible gaming monitoring and dispute resolution.
• Customer support communications: Retained for up to two years from the date of the last communication in a support thread.
• Technical and device data (logs): Retained for up to 12 months from the date of collection, after which logs are anonymised or deleted.
• Closed or suspended accounts: Core account data is retained for five years following closure to comply with legal obligations, after which it is permanently deleted from our active systems.

Data Storage Security

All personal data held by 7e7bd is stored on secure servers protected by industry-standard access controls, encryption at rest, and regular security auditing. Access to personal data within the 7e7bd organisation is restricted on a strict need-to-know basis, and all staff with access to personal data receive regular data protection training.

As a user of the 7e7bd platform, you hold a number of rights with respect to the personal data we hold about you. 7e7bd is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact our team at [email protected] with your registered account details and a clear description of your request.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7e7bd handles your personal data, please contact our support and data team using the details below. We treat all privacy-related enquiries with the highest priority and confidentiality.

Policy Updates

7e7bd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date displayed at the top of this page will be revised whenever a material change is made. We encourage you to review this policy periodically. Where a change is significant, we will notify registered players via their registered mobile number or email address. Continued use of the 7e7bd platform following notification of a policy update constitutes acceptance of the revised Privacy Policy.

Governing Language

This Privacy Policy is written in English. In the event of any discrepancy between this English version and any translated version, the English version shall take precedence in all matters relating to the interpretation of this document.